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Choosing a Business Phone System
If you’re looking for a new business phone system, there are several questions you need to answer first.
1. Do you need a full phone system that includes physical office telephones, or could your business get by with a virtual phone service that relies on mobile devices instead of traditional office phones?
2. If you do need office telephones, what kind of service do you want? You need to choose between a traditional landline telephone service, which is provided by a local or regional phone company, or a Voice over Internet Protocol (VoIP) system, which runs over the internet and is offered by a multitude of providers.
3. If you choose VoIP, do you want to house the system at your business (on premises) or have it hosted by your service provider (cloud-based)?
We will help you answer those questions, but if you already know what you need and just want to see our recommendations for the best business phone systems, visit our best picks page.
Virtual phone systems
- Virtual phone systems work by connecting a business phone line to remote workers through their mobile or home phones.
- These types of systems work as an extensive call-forwarding solution, wherein calls are transferred to each employee’s designated phone (cell or home) when a customer or client calls a main business number.
- These systems include a variety of features, such as automated receptionists, voicemail, call forwarding, call screening and online faxing.
Pros: This type of service allows businesses with employees working from locations other than the company’s office to present a professional face at all times. It also gives remote workers access to a variety of phone system features that mobile and home phones don’t offer. See more https://www.businessnewsdaily.com/7149-business-phone-system-guide.html